Mocha Minded Designs

General Questions

1. What is Mocha Minded Designs?

Mocha Minded Designs is a digital shop specializing in high-quality, easy-to-use creative assets—like planners, journals, stickers, wall art, and craft templates—designed for busy creatives who value both style and functionality.

Every product is crafted to help you spend less time searching and more time creating: from beautifully organized digital planners to on-trend printable art and prompt guides. Our goal is simple—provide tools that inspire your creativity and make your projects feel effortlessly polished.

2. Do you sell physical products?

No, all of our products are digital

downloads. You will receive a file that you can use for printing, crafting, or digital use—no shipping required!

3. Who are your products for?

The products are for anyone—creators, entrepreneurs, educators, crafters, and beyond—seeking user-friendly digital products that honor diverse voices, celebrate authentic Black representation, and make life more organized and beautiful.

Ordering & Downloading

4. How do I purchase a digital product?

Simply add your chosen design to your cart, proceed to checkout, and complete your purchase. Once payment is confirmed, you’ll receive an instant download link via email.

5. Where can I find my downloaded files?

After purchase, you’ll receive an email with a download link. You can also access your downloads by logging into your account and visiting the "Downloads" section.

6. What file formats do you provide?

Most of our designs come in PNG, JPEG, PDF, and SVG formats. Please check the product description for specific file types.

7. Can I print the designs at home?

Yes! You can print our digital designs using a home printer, or you can take them to a professional print shop for higher-quality results.

Licensing & Usage

8. Can I use your designs for commercial purposes?

Most designs are for personal use only, but we do offer commercial licenses for select products. Please check the product description or contact us for licensing details.

9. Can I resell or share your digital designs?

No. Our designs are copyrighted and cannot be resold, redistributed, or claimed as your own. However, you can use them to create physical products for personal use or small commercial projects if permitted under a commercial license.

10. Can I customize the designs?

Some designs allow minor customization, such as resizing or adding text. However, full edits or alterations are not permitted unless stated otherwise.

Support & Policies

11. Do you offer refunds or exchanges?

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges. However, if you experience any issues with your files, please contact us, and we’ll be happy to assist.

12. What if I have trouble downloading my files?

If you have trouble accessing your downloads, try refreshing your email or checking your spam folder. If the issue persists, reach out to us, and we’ll send you the files directly.

13. Do you take custom design requests?

If requested, I can work with you to see your idea become a design.

Contact & Social Media

14. How can I contact you?

If you have any questions or need support, you can reach us at rayeartistry@gmail.com.

15. Where can I follow Mocha Minded Designs?

📌 TikTok: MochaMindedDesigns